West One Connect

Computer Problems Solved

Home Visits

Expert IT Support at Your Location

Quick Visits from £19 | Standard £39

Expert IT Support at Your Location

We come to you! Our experienced engineers provide professional IT support at your home or business location throughout Thanet and surrounding Kent areas.

Note: Consumer home visits include VAT at 20%. Business visits exclude VAT.

Pricing

  • Quick Visit - £19 - Up to 30 minutes on your premises
  • Standard Visit - £39 - Includes fault finding and repairs for up to 1 hour
  • Additional Time - £10 per 15 minutes - If more time is required

What We Can Do During a Home Visit

  • Computer repairs and troubleshooting
  • Virus removal and security fixes
  • Network setup and configuration
  • Printer installation and troubleshooting
  • Wi-Fi setup and optimization
  • Software installation and updates
  • Data backup and recovery
  • System optimization and speed up
  • Hardware upgrades
  • Training and advice

Service Areas

We offer home visits in and around these areas:

  • Thanet, Margate, Ramsgate, Broadstairs
  • Birchington, Westgate-on-Sea, Minster
  • Sandwich, Deal, Dover
  • Canterbury, Herne Bay, Whitstable
  • And surrounding Kent areas

Why Choose a Home Visit?

  • Convenient - we come to you
  • No need to disconnect and transport your computer
  • See the problem in its natural environment
  • Get immediate solutions
  • Learn how to use your equipment better
  • Fixed price visits - no surprises
  • Professional service at your location

What to Expect

  1. Booking - Call or email to arrange a convenient time
  2. Arrival - Our engineer arrives at your location
  3. Assessment - We discuss the problem and assess the situation
  4. Repair - We fix the issue on-site
  5. Testing - We test everything to ensure it's working
  6. Advice - We provide tips to prevent future issues

Book a home visit today - we'll come to you!

✓ Credit & Debit Cards Accepted

Book a Home Visit